Privacy Policy

This Privacy Policy (“Policy”) governs the collection, use, storage, disclosure, and protection of Personal Data and other information by NGO King (“Company,” “We,” “Us,” or “Our”) in relation to your access and use of the NGO Management Software (“Software”) whether through desktop, web, or mobile applications (collectively, the “Services”). By accessing or using the Services, you (“You,” “Your,” “User,” or “Subscriber”) expressly acknowledge that you have read, understood, and agree to be bound by this Policy.

1. Definitions

Personal Data means any information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to an identified or identifiable natural person.

Processing means any operation or set of operations performed on Personal Data, including but not limited to collection, recording, organization, storage, alteration, retrieval, use, disclosure, or destruction.

Applicable Law means all applicable statutes, regulations, rules, ordinances, and other laws governing the collection, use, and disclosure of Personal Data.

2. Information We Collect

2.1 Information You Provide

• Registration data (e.g., name, address, phone number, email, organization details)
• Account credentials and authentication data
• Content submitted through the Software (e.g., beneficiary records, transaction data, documents)
• Communications and correspondence

2.2 Information Collected Automatically

• Log and usage data (IP address, device identifiers, browser type, access times, pages viewed)
• Cookies, beacons, and similar tracking technologies
• Device information (operating system, hardware model)

2.3 Information from Third Parties

• Data received from payment processors, integrations, or third-party platforms

3. Lawful Basis for Processing

• Perform our contractual obligations to You
• Comply with legal obligations
• Protect vital interests
• Pursue our legitimate interests (e.g., improving Services, fraud prevention)
• Where required, based on your consent

4. Purposes of Processing

• Account creation, authentication, and management
• Provision, operation, and maintenance of the Services
• Processing transactions and managing subscriptions
• Responding to inquiries, requests, and support tickets
• Sending administrative communications and notices
• Personalizing content and user experience
• Conducting data analysis and service improvement
• Enforcing contractual terms and policies
• Complying with Applicable Law, including regulatory audits

5. Disclosure of Information

We do not sell your Personal Data. We may share information under the following circumstances:

• With Service Providers: Trusted vendors performing services on our behalf under contractual obligations of confidentiality
• Legal Compliance: To comply with Applicable Law, legal process, governmental request, or regulatory obligations
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business
• Protection of Rights: To enforce our agreements, protect the security or integrity of the Services, or protect our rights, property, and safety, and that of Users and third parties
• With Your Consent: Where you have explicitly authorized such disclosure

6. Data Retention

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, including:

• Compliance with legal, regulatory, accounting, or reporting obligations
• Enforcement of our agreements
• Resolving disputes

Upon expiry of the retention period, Personal Data will be securely deleted or anonymized.

7. Data Security

• Encryption of data at rest and in transit
• Access controls and authentication procedures
• Regular security assessments and monitoring
• Incident response plans

However, no method of transmission over the Internet or storage is completely secure. You acknowledge and accept this inherent risk.

8. International Transfers

If you are located outside India, your information may be transferred to and processed in India or other jurisdictions. By using the Services, you consent to such cross-border transfers in accordance with this Policy and Applicable Law.

9. Your Rights

Subject to Applicable Law, you may have the right to:

• Access and obtain a copy of your Personal Data
• Rectify inaccuracies or update incomplete information
• Request erasure of your Personal Data
• Restrict or object to Processing under certain circumstances
• Withdraw consent (where Processing is based on consent)
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at Support@Ngoking.in. We reserve the right to verify your identity before processing any request.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential features
• Analyze usage and performance
• Personalize your experience

You can manage preferences through your browser settings. Note that disabling cookies may limit the functionality of the Services.

11. Third-Party Links

The Services may contain links to third-party websites or resources. We do not control and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing Personal Data.

12. Children’s Privacy

The Services are not directed to individuals under 18. We do not knowingly collect Personal Data from children. If you believe that a child has provided us with Personal Data, please contact us, and we will take appropriate measures to remove such data.

13. Changes to This Policy

We reserve the right to amend this Policy at any time. We will notify you of material changes by posting the updated Policy on our website or within the Software, with the effective date indicated. Your continued use of the Services after such changes constitutes your acceptance of the revised Policy.

14. Contact Information

If you have questions or concerns about this Policy or our privacy practices, you may contact us at:

Jsons Solicitors Pvt. Ltd.
Addess: 53 C Shree Ganesh Nagar, Murlipura Jaipur Rajasthan - 302039
Email: Support@Ngoking.in
Phone: +91-8741823489

By accessing or using the Services, you confirm that you have read, understood, and agreed to this Privacy Policy.